lounge.intercall.comNews on Hold | West UC

Jump to navigation English | AMERICAS AMERICAS English Français Español Português EUROPE, MIDDLE EAST AND AFRICA Deutsch Français English ASIA PACIFIC 日本語 English Which product are you using? Which product are you using? * Knowledge Base AboutLeadership TeamPress Room Awards Certifications Blog Wholesale Partners Technology Partners Business Partners Contact Sales: (877) 489-7647 Live Chat Agent Offline Contact Technical Support My Account Manage your account at InterCall Online Log in now Lost your Pin or Password? Call us for help. Customer Service 24/7 800-374-2441 Sales 877-489-7647’); ? " title=" " rel="home" Services’) ?Rectangle 162 + Rectangle 162 Copy 3 + Rectangle 162 Copy 2 Created with Sketch. Rectangle 162 Copy 4 + Rectangle 162 Copy 5 Copy Copy Created with Sketch.Digital Media Cloud Contact Center Conferencing & Collaboration Hosted Voice & Networks Webinars & Enterprise Streaming Resources & Insights Intrado Digital Media Integrated tools, technology and intelligence to help you target the right audiences, reach across multiple channels and monitor the impact of your messages. Read more about Digital Media GlobeNewswire Distribution Webcasting & Streaming Monitoring Webhosting Targeting Cloud Contact Center Improve customer interactions with highly scalable cloud contact center solutions - West Cloud Contact, Cloud Contact Pro and Cloud Contact CE - designed for the way you do business. Read more about Cloud Contact br /Center Agent Scripting Contact Flow Intelligent Call Routing Management & Monitoring Security & Compliance Conferencing & Collaboration Conferencing & Collaboration solutions by West Unified Communications Services enhance enterprise audio, video & web interactions for greater productivity at lower cost. Read more about Conferencing br /& Collaboration Audio Conferencing Video Conferencing Web Conferencing Collaboration Tools Hosted Voice & Networks West provides completely flexible unified communications and network solutions that scale at a moment’s notice – backed by the resiliency, security and support of the West Cloud. Read more about Hosted Voice br /& Networks Voice & Unified Communications Networks & Connectivity Webinars & Enterprise Streaming Webinars & Enterprise Streaming by West Unified Communications Services engage audiences on a global scale with interactive webcasts, webinars & virtual event environments. Read more about Webinars & br /Enterprise Streaming Webcast Essentials Webcast Pro Virtual Environments On-Site Event Capture West CorporateTube About Mission Leadership TeamPressroom Awards Certifications Blog Resale Partners Technology Partners Business Partners Contact 877.489.7647Live Chat Agent OfflineContact Information My Account Manage your account at InterCall Online Log in Now Lost your Pin or Password? Call us for help. 800.374.2441 24/7 877.489.7647 Sales Support This should display the search field to perform a scoped search on Service Detail support pagesWhich product are you using? Which product are you using? *Digital Media Cloud Contact Center Conferencing & Collaboration Hosted Voice & Networks Webinars & Enterprise Streaming Resources & Insights English - US English - UK English - Singapore Français - FR Deutsch - DE 日本語 Français_CA Português Español Hide Request a Quote Connect with Sales Open a Support Case You are here Home › News on Hold News on Hold Replace Traditional Hold Music with Regularly Updated News Clips for Waiting News on Hold, is an industry first that gives you the option to replace traditional hold music with regularly updated news clips for waiting participants. It makes their waiting time fly by, keeps them more engaged and helps to ensure they will wait for your call to start when you are running late unexpectedly. Benefits Enhances the on-hold experience by providing engaging content that will improve participant retention in case you are running late. Provides your participants the chance to catch up on the latest headlines during a busy day. Ensures more productive meetings by having all your participants on the call when your meeting starts. Industry research shows callers stay on the line up to 25% longer when provided with on hold messages versus silence or background music.* Download News Hold Overview About Rivet News Radio Rivet News Radio has built a revolutionizing news radio experience for today’s mobile world. Their flagship app is designed to deliver personalized news giving listeners a personalized mix of local, national and world news based on interests and listening history. To hear more from Rivet News Radio, you can download the app on your iPhone or Android mobile device. The Rivet team welcomes your feedback at [email protected] . Share facebook linkedin twitter West Unified Communications Services helps enterprise organizations stay connected through tailor-made conferencing and collaboration solutions.Digital Media Cloud Contact Center Conferencing & Collaboration Hosted Voice & Networks Webinars & Enterprise Streaming Resources & Insights Stay Informed Sign Up for News Chat Live Chat Agent Offline Customer Service & Support New Customer Sales: (877) 489-7647 Customer Service & Support: List of Contact Numbers Footer Ancillary NA blk Blog Knowledge Base Sitemap Terms & Privacy Policies Training Social menu LinkedIn Twitter Facebook YouTube West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services. For 30 years, West has provided reliable, high-quality, voice and data services. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information, please call 1-800-841-9000 or visit www.west.com . Global Menu About West West Privacy Policy West Code of Ethics Investors Job...